Can I get a refund?
Refunds are available within 48 hours of your transaction. Please contact our support team for processing.
What is the cancellation policy?
We offer flexible cancellation policies. You can cancel up to 24 hours before your session for a full refund.
What is the minimum age requirement?
There is no strict age requirement, but we recommend a minimum age of 5 for most sports training.
How far in advance should I book?
We recommend booking at least 3-7 days in advance to get your preferred time slot.
What qualifications do coaches need?
Coaches should have professional certifications in their respective sports and at least 2 years of coaching experience.
Can I reschedule my training?
Yes, you can reschedule your training sessions. Please contact your coach at least 24 hours before your scheduled time.
How do I join a tournament?
Browse available tournaments on our platform, register your interest, and complete the payment to join.
Can I view past training sessions?
Yes, you have access to your complete training history and can review past sessions at any time.
Can I train offline?
All training sessions are conducted online or at designated venues depending on the coach's preference.
What are the tournament rules?
Tournament rules vary by sport and event. Detailed rules are provided at the time of registration.
What payment methods do you accept?
We accept all major credit cards, debit cards, and digital payment methods including PayPal and UPI.
Are there group training options?
Yes, we offer both individual and group training sessions. Group sessions often come with special rates.
How do I track my progress?
You can track your progress through your personal dashboard which shows all completed sessions and statistics.
Is there a membership fee?
There is no mandatory membership fee. You only pay for the sessions you book.
How do I register as a coach?
To register as a coach, visit our registration page, select the coach option, and provide your qualifications and certifications.
How do I update my profile?
You can update your profile anytime by visiting your account settings and making the necessary changes.
What sports are available on the platform?
We offer training in badminton, tennis, basketball, volleyball, cricket, and many more sports.
How long are training sessions?
Standard training sessions are typically 60 minutes, but you can customize the duration based on your needs.
How do I book a training session?
You can book a training session by browsing our available coaches, selecting a time that suits you, and completing the booking process through our platform.
How do I contact support?
You can contact our support team through email, phone, or the live chat feature available 24/7.